– In case myridePAY.com fails to deliver the chosen car, then an upgrade is proposed free of cost if not accepted then myridePAY.com is liable to refund the full amount to the renter for their convenience.
– In case of a refusal by myridePAY.com or partnered company due to any reason prior to entering the rental agreement, then myridePAY is liable to refund the full amount to the renter for their convenience.
The customer understands that the vehicle they book can be subjected to unexpected accidents and technical faults. If a situation of such arises, the customer will be offered a substitute/Similar car right away. The customer can not and shall not hold myridePAY.com responsible for such situations. If the client refuses to have a substitute, then the customer will be liable for a full refund of the amount paid minus 3%.
All cars are monitored with GPS and system trackers, in case of reckless driving or over speeding a notification will be sent, more than 3 warnings will lead turning off the vehicle cancelling the booking of the customer.
MyridePAY.com is an online platform that connects the customers with their ideal cars available. Once a customer enters a contract with the car rental company at the time of Pickup/Delivery they accept to follow and obey the terms and policies of that specific company including their refund policy. myridePAY.com holds the responsibility towards the fund of a client until the moment a customer enters an agreement with the car rental company. Once entered, myridePAY.com does not hold liability towards the funds of a customer as myridePAY.com forwards the funds to the Car rental company.
MyridePay is a one stop solution payment gateway for car rental Industries in UAE. We provide secure, fast and easy options to receive and manage your payments by your clients. Owned by Myride Middle East DMCC.
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